International Shipping Information

 1. ORDER PROCESSING

  • For all orders placed before 8am on a working day, parcels will be shipped out from our warehouse on the same day
  • For all orders placed after 8am on a working day, parcels will be shipped out from our warehouse on the following (working) day
  • For all orders placed on a non-working day, parcels will be shipped out on the following (working) day

2. INTERNATIONAL ORDER DELIVERY

  • For all international orders, overseas purchasers are to ensure that the product can be lawfully imported to the destination country before placing any order. The recipient is also responsible for any custom fees or import duties that is imposed by their home country.
  • Do note that we are unable to ship liquid products internationally. All orders will be refunded.
  • For all shipments, a tracking number will be provided for each international order.
  • Kindly refer to the respective shipping zones below for the delivery rates. Different delivery partners are engaged to ensure that all recipients enjoy the lowest shipping rates. 

SHIPPING INFORMATION

2A. SHIPPING ZONE A - MALAYSIA

Delivery Company  Conditions  Delivery Costs
(Excludes Duties & Taxes)
Estimated Delivery Time

Qxpress - International

0kg - 1kg

1kg - 2kg

2kg - 3kg

3kg - 4kg

4kg - 5kg

5kg - 6kg

6kg - 7kg

7kg - 8kg

15.00 SGD

21.00 SGD

24.00 SGD

27.00 SGD

30.00 SGD

32.80 SGD

35.50 SGD

38.20 SGD

10 - 24 Working Days

 

2B. SHIPPING ZONE B - SOUTH KOREA

Delivery Company  Conditions  Delivery Costs
(Excludes Duties & Taxes)
Estimated Delivery Time
Qxpress - International

 0kg - 1kg

1kg - 2kg

2kg - 3kg

3kg - 4kg

4kg - 5kg

5kg - 6kg

6kg - 7kg

7kg - 8kg

16.00 SGD

20.00 SGD

23.00 SGD

26.00 SGD

29.00 SGD

32.00 SGD

35.00 SGD

38.00 SGD

6 - 8 Working Days

 

2C. SHIPPING ZONE C - CHINA

Delivery Company  Conditions  Delivery Costs
(Excludes Duties & Taxes)
Estimated Delivery Time
DHL - Express

 0kg - 1kg

1kg - 2kg

2kg - 3kg

3kg - 4kg

4kg - 5kg

5kg - 6kg

6kg - 7kg

7kg - 8kg

158.90 SGD

238.95 SGD

324.35 SGD

403.15 SGD

481.95 SGD

528.40 SGD

574.85 SGD

621.30 SGD

7 - 10 Working Days

 

2D. SHIPPING ZONE D - JAPAN

Delivery Company  Conditions  Delivery Costs
(Excludes Duties & Taxes)
Estimated Delivery Time
Qxpress - International

0kg - 1kg

1kg - 2kg

2kg - 3kg

3kg - 4kg

4kg - 5kg

5kg - 6kg

6kg - 7kg

7kg - 8kg

28.00 SGD

43.00 SGD

47.40 SGD

51.20 SGD

55.00 SGD

58.60 SGD

62.20 SGD

65.70 SGD

6 - 8 Working Days

 

2E. SHIPPING ZONE E - AUSTRALIA

Delivery Company  Conditions  Delivery Costs
(Excludes Duties & Taxes)
Estimated Delivery Time
Qxpress - International

0kg - 1kg

1kg - 2kg

2kg - 3kg

3kg - 4kg

4kg - 5kg

5kg - 6kg

6kg - 7kg

7kg - 8kg

23.00 SGD

35.00 SGD

42.00 SGD

52.00 SGD

62.00 SGD

72.00 SGD

82.00 SGD

92.00 SGD

8 - 12 Working Days

 

2F. SHIPPING ZONE F - NEW ZEALAND

Delivery Company  Conditions  Delivery Costs
(Excludes Duties & Taxes)
Estimated Delivery Time
Qxpress - International

0kg - 1kg

1kg - 2kg

2kg - 3kg

3kg - 4kg

4kg - 5kg 

33.00 SGD

50.00 SGD

84.00 SGD

102.00 SGD

121.00 SGD

9 - 11 Working Days
SF Express

5kg - 6kg

6kg - 7kg

7kg - 8kg

139.85 SGD

153.25 SGD

166.60 SGD

9 - 11 Working Days

 

2G. SHIPPING ZONE G - HONG KONG

Delivery Company  Conditions  Delivery Costs
(Excludes Duties & Taxes)
Estimated Delivery Time
SF Express

0kg - 1kg

1kg - 2kg

2kg - 3kg

3kg - 4kg

4kg - 5kg

5kg - 6kg

6kg - 7kg

7kg - 8kg

44.40 SGD

63.30 SGD

82.25 SGD

101.15 SGD

120.10 SGD

133.65 SGD

147.20 SGD

160.80 SGD

6 - 9 Working Days

 

2H. SHIPPING ZONE H - PHILIPPINES

Delivery Company  Conditions  Delivery Costs
(Excludes Duties & Taxes)
Estimated Delivery Time
Qxpress - International

0kg - 1kg

1kg - 2kg

2kg - 3kg

3kg - 4kg

4kg - 5kg

5kg - 6kg

6kg - 7kg

7kg - 8kg

20.00 SGD

30.00 SGD

42.00 SGD

46.00 SGD

51.00 SGD

56.00 SGD

61.00 SGD

64.00 SGD

8 - 17 Working Days

 

2I. SHIPPING ZONE I - INDONESIA

Delivery Company  Conditions  Delivery Costs
(Excludes Duties & Taxes)
Estimated Delivery Time
UPS Worldwide Expedited

0kg - 1kg

1kg - 2kg

2kg - 3kg

3kg - 4kg

4kg - 5kg

5kg - 6kg

6kg - 7kg

7kg - 8kg

36.30 SGD

52.35 SGD

65.35 SGD

75.45 SGD

85.45 SGD

95.00 SGD

104.60 SGD

113.00 SGD

6 - 10 Working Days

 

2J. SHIPPING ZONE J - UNITED STATES

Delivery Company  Conditions  Delivery Costs
(Excludes Duties & Taxes)
Estimated Delivery Time
Qxpress - International

0kg - 1kg

1kg - 2kg

2kg - 3kg

3kg - 4kg

4kg - 5kg

5kg - 6kg

6kg - 7kg

7kg - 8kg

38.00 SGD

53.00 SGD

73.00 SGD

93.00 SGD

103.00 SGD

113.00 SGD

128.00 SGD

143.00 SGD

6 - 9 Working Days

 

2K. SHIPPING ZONE K - DENMARK, SWEDEN, SWITZERLAND, FINLAND

Delivery Company  Conditions  Delivery Costs
(Excludes Duties & Taxes)
Estimated Delivery Time
Qxpress - International

 0kg - 1kg

1kg - 2kg

2kg - 3kg

3kg - 4kg

4kg - 5kg

5kg - 6kg

6kg - 7kg

7kg - 8kg

50.60 SGD

88.50 SGD

125.80 SGD

140.20 SGD

153.50 SGD

165.90 SGD

178.40 SGD

190.80 SGD

7 - 10 Working Days

 

2L. SHIPPING ZONE L - BELGIUM, FRANCE, GERMANY

Delivery Company  Conditions  Delivery Costs
(Excludes Duties & Taxes)
Estimated Delivery Time
Qxpress - International

0kg - 1kg

50.60 SGD

4 - 10 Working Days
UPS Worldwide Expedited

1kg - 2kg

2kg - 3kg

3kg - 4kg

82.10 SGD

107.90 SGD

133.80 SGD 

4 - 10 Working Days
Qxpress - International

4kg - 5kg

5kg - 6kg

6kg - 7kg

7kg - 8kg

153.50 SGD

165.90 SGD

178.40 SGD

190.80 SGD

4 - 10 Working Days

 

2M. SHIPPING ZONE M - UNITED KINGDOM

Delivery Company  Conditions  Delivery Costs
(Excludes Duties & Taxes)
Estimated Delivery Time
Qxpress - International

 0kg - 1kg

1kg - 2kg

2kg - 3kg

3kg - 4kg

4kg - 5kg

5kg - 6kg

6kg - 7kg

7kg - 8kg

35.15 SGD

55.40 SGD

105.50 SGD

117.30 SGD

128.10 SGD

137.90 SGD

147.70 SGD

157.40 SGD

7 - 10 Working Days

 

2N. SHIPPING ZONE N - BRUNEI (Only Brunei Darussalam)

Delivery Company  Conditions  Delivery Costs
(Excludes Duties & Taxes)
Estimated Delivery Time
Qxpress - International

0kg - 1kg

1kg - 2kg

2kg - 3kg

3kg - 4kg

4kg - 5kg

5kg - 6kg

6kg - 7kg

7kg - 8kg

31.10 SGD

49.60 SGD

67.90 SGD

75.10 SGD

81.70 SGD

87.80 SGD

93.90 SGD

100.00 SGD

4 - 10 Working Days

 

2O. SHIPPING ZONE O - CAMBODIA

Delivery Company  Conditions  Delivery Costs
(Excludes Duties & Taxes)
Estimated Delivery Time
FedEx International Priority®

0kg - 1kg

63.90 SGD 

6 - 9 Working Days
SpeedPost Priority 1kg - 2kg 90.00 SGD 6 - 9 Working Days
FedEx International Priority® 2kg - 3kg 115.75 SGD 6 - 9 Working Days
SpeedPost Priority

3kg - 4kg

4kg - 5kg

5kg - 6kg

6kg - 7kg

7kg - 8kg

130.55 SGD

146.25 SGD

159.35 SGD

172.45 SGD

185.55 SGD

6 - 9 Working Days

 

2P. SHIPPING ZONE P - LAOS, MYANMAR

Delivery Company  Conditions  Delivery Costs
(Excludes Duties & Taxes)
Estimated Delivery Time
SpeedPost Priority

0kg - 1kg

1kg - 2kg

2kg - 3kg

3kg - 4kg

4kg - 5kg

5kg - 6kg

6kg - 7kg

7kg - 8kg

63.80 SGD

90.00 SGD

112.25 SGD

130.55 SGD

146.25 SGD

159.35 SGD

172.45 SGD

185.55 SGD

5 - 9 Working Days

 

2Q. SHIPPING ZONE Q - BANGLADESH, PAKISTAN, SRI LANKA

Delivery Company  Conditions  Delivery Costs
(Excludes Duties & Taxes)
Estimated Delivery Time
SF Express - Standard Express

0kg - 1kg

1kg - 2kg

61.00 SGD

87.80 SGD

5 - 9 Working Days
SingPost - International

2kg - 3kg

3kg - 4kg

4kg - 5kg

5kg - 6kg

6kg - 7kg

7kg - 8kg

112.30 SGD

130.60 SGD

146.25 SGD

159.35 SGD

172.45 SGD

185.55 SGD 

5 - 9 Working Days

 

2R. SHIPPING ZONE R - THAILAND

Delivery Company  Conditions  Delivery Costs
(Excludes Duties & Taxes)
Estimated Delivery Time
Qxpress - International

0kg - 1kg

1kg - 2kg

2kg - 3kg

3kg - 4kg

4kg - 5kg

5kg - 6kg

6kg - 7kg

7kg - 8kg

16.00 SGD

24.00 SGD

26.00 SGD

30.00 SGD

34.00 SGD

38.00 SGD

42.00 SGD

46.00 SGD

5 - 10 Working Days

 

2S. SHIPPING ZONE S - UNITED ARAB EMIRATES

Delivery Company  Conditions  Delivery Costs
(Excludes Duties & Taxes)
Estimated Delivery Time
Qxpress - International

0kg - 1kg

1kg - 2kg

2kg - 3kg

3kg - 4kg

4kg - 5kg

5kg - 6kg

6kg - 7kg

7kg - 8kg

56.90 SGD

99.80 SGD

175.55 SGD

203.90 SGD

227.50 SGD

250.00 SGD

272.60 SGD

295.10 SGD

5 - 10 Working Days

 

2T. SHIPPING ZONE T - CANADA

Delivery Company  Conditions  Delivery Costs
(Excludes Duties & Taxes)
Estimated Delivery Time
Qxpress - International

0kg - 1kg

1kg - 2kg

42.85 SGD

68.90 SGD

7 - 10 Working Days
UPS Worldwide Expedited

2kg - 3kg

118.30 SGD

7 - 10 Working Days
Qxpress - International

3kg - 4kg

4kg - 5kg

5kg - 6kg

6kg - 7kg

7kg - 8kg

130.70 SGD

141.00 SGD

160.60 SGD

183.20 SGD

205.90 SGD

7 - 10 Working Days

*Estimated delivery time may differ due to customs clearance. 

For local shipping information, click here.

3. ORDER TRACKING

For all international orders, you will receive a Shipping Confirmation email attached with your respective tracking number once your order has been processed. You will subsequently receive a Shipment Out For Delivery email and a Shipment Delivered email after the status of your fulfillment changes accordingly.

4. DELIVERY REQUEST

Please leave any requests in the memo during checkout so that all requests can be seen by our warehouse staffs when packing the order. 

As we ship out parcels fast, requests sent via other channels (email, online contact form) might not reach the warehouse team before the parcel is sent out. 

We hope to seek your understanding towards this matter, and thank you for your support towards Avalon! :) 

Should you have any other inquiry or would like to ship to a country not listed above, do contact us at estore@hibeau.com or fill in the contact form on our 'Contact Us' page.