Avalon® Beauty Starter Pack
International Shipping Information
1. ORDER PROCESSING
2. INTERNATIONAL ORDER DELIVERY
2A. SHIPPING ZONE A - MALAYSIA, KOREA
2B. SHIPPING ZONE B - CHINA, JAPAN
2C. SHIPPING ZONE C - AUSTRALIA, NEW ZEALAND
2D. SHIPPING ZONE D - TAIWAN, HONG KONG, PHILIPPINES, INDONESIA
2E. SHIPPING ZONE E - UNITED STATES, GERMANY, UNITED KINGDOM, FRANCE, BELGIUM
2F. SHIPPING ZONE F - POLAND, SWITZERLAND, SWEDEN, DENMARK, FINLAND
2G. SHIPPING ZONE G - OTHER PARTS OF EUROPE
3. ORDER TRACKING
4. DELIVERY REQUEST
1. ORDER PROCESSING
- For all orders placed before 8am on a working day, parcels will be shipped out from our warehouse on the same day.
- For all orders placed after 8am on a working day, parcels will be shipped out from our warehouse on the following (working) day.
- For all orders placed on a non-working day, parcels will be shipped out on the following (working) day.
2. INTERNATIONAL ORDER DELIVERY
- For all international orders, overseas purchasers are to ensure that the product can be lawfully imported to the destination country before placing any order. The recipient is also responsible for any custom fees or import duties that is imposed by their home country.
- Do note that we are unable to ship liquid products internationally. All orders will be refunded.
- For all shipments, a tracking number will be provided for each international order.
- Kindly refer to the respective shipping zones below for the delivery rates. Different delivery partners are engaged to ensure that all recipients enjoy the lowest shipping rates.
2A. SHIPPING ZONE A - MALAYSIA, KOREA
| Delivery Company | Delivery Costs (SGD) | Estimated Delivery Time* | Free Shipping Applicable For: |
| Qxpress |
$15 flat rate/ 1kg and below $22 flat rate/ 2kg and below $39 flat rate/ 5kg and below |
5-10 days | Orders above $200 SGD |
2B. SHIPPING ZONE B - CHINA, JAPAN
| Delivery Company | Delivery Costs (SGD) | Estimated Delivery Time* | Free Shipping Applicable For: |
| Qxpress |
$20 flat rate/ 1kg and below $35 flat rate/ 2kg and below $46 flat rate/ 5kg and below |
7-10 days | Orders above $200 SGD |
2C. SHIPPING ZONE C - AUSTRALIA, NEW ZEALAND
| Delivery Company | Delivery Costs (SGD) | Estimated Delivery Time* | Free Shipping Applicable For: |
| Qxpress |
$20 flat rate/ 1kg and below $36 flat rate/ 2kg and below $96 flat rate/ 5kg and below |
10-14 days | Orders above $200 SGD |
2D. SHIPPING ZONE D - TAIWAN, HONG KONG, PHILIPPINES, INDONESIA
| Delivery Company | Delivery Costs (SGD) | Estimated Delivery Time* | Free Shipping Applicable For: |
| FedEx International Economy |
$33 flat rate/ 2kg and below $45 flat rate/ 5kg and below |
4-6 days | Orders above $200 SGD |
2E. SHIPPING ZONE E - UNITED STATES, GERMANY, UNITED KINGDOM, FRANCE, BELGIUM
| Delivery Company | Delivery Costs (SGD) | Estimated Delivery Time* | Free Shipping Applicable For: |
| DHL eCommerce/ FedEx International Economy |
$30 flat rate/ 1kg and below $52 flat rate/ 2kg and below $80 flat rate/ 2kg above |
10-14 days | Orders above $300 SGD |
2F. SHIPPING ZONE F - POLAND, SWITZERLAND, SWEDEN, DENMARK, FINLAND
| Delivery Company | Delivery Costs (SGD) | Estimated Delivery Time* | Free Shipping Applicable For: |
| DHL eCommerce/ FedEx International Economy |
$40 flat rate/ 1kg and below $70 flat rate/ 1kg above |
10-14 days | Orders above $300 SGD |
2G. SHIPPING ZONE G - OTHER PARTS OF EUROPE
| Delivery Company | Delivery Costs (SGD) | Estimated Delivery Time* | Free Shipping Applicable For: |
| Speedpost Standard |
$70 flat rate/ 2kg and below $120 flat rate/ 5kg and below |
10-14 days | N/A |
*Estimated delivery time may differ due to customs clearance.
For local shipping information, click here.
3. ORDER TRACKING
4. DELIVERY REQUEST
Please leave any requests in the memo during checkout so that all requests can be seen by our warehouse staffs when packing the order.
As we ship out parcels fast, requests sent via other channels (email, online contact form) might not reach the warehouse team before the parcel is sent out.
We hope to seek your understanding towards this matter, and thank you for your support towards Avalon! :)
Should you have any other inquiry or would like to ship to a country not listed above, do contact us at estore@hibeau.com or fill in the contact form on our 'Contact Us' page.
Each Avalon® Beauty Starter Pack contains:
1. 2 sachets of Avalon® CrystalPure Collagen
2. 2 sachets of Avalon® NaturBeauty Skin Whitening
3. 1 sachet of Avalon® Japanese Fish Collagen (Blueberry) and 1 sachet of Avalon® Japanese Fish Collagen (Lemon)
Click here to view Before and After photos or read what the media says about us.
Click here for our local shipping information and here for our international shipping information.